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The Shard

What the role is

The Tech Lead - Salesforce - will serve as the technical lead and subject matter expert on projects focused on Salesforce.com – specifically Service Cloud, Sales Cloud and Social Studio.

You will utilise your design and development experience in Salesforce to implement custom solutions and influence the future direction and roadmap. This role will lead a small team with growth plans in the future, so we will rely on you to recruit, line manage, coach and mentor other members of the team.

Salesforce, SAP Hybris, Microsoft Navision, Mulesoft ESB, Javascript, iOS and AWS

What you’ll be doing

  • Serve as a technical lead and subject matter expert on Salesforce projects.
  • Hands on design and development of custom solutions on the Force.com platform including significant work in Apex, Visualforce and application integration patterns
  • Design and implementation of business technology solutions focused on cloud-based business applications, specifically Salesforce.com
  • Assist in writing technical approach and design documentation as required
  • Assist with user presentations and platform showcasing
  • Manage training and mentoring of Junior Developers and own the future growth of the team
  • Take a leadership role in helping advance and support our Salesforce practice
  • Work closely with Product Manager to define roadmap and manage technical backlog
  • Works directly with business stakeholders to help lead projects and facilitate business process analysis workshops
  • Release and environment management including sandbox usage planning, metadata and data migration, environments comparisons and version control
  • Make product recommendations for both existing platform and new features

About you

  • Passionate about delivering high quality software that solves real business problems
  • Strong leadership skills with an ability to manage stakeholders effectively
  • Adaptable, the role requires a willingness to take on tasks outside of a narrowly defined role, whether that be coaching, development, testing, support, operations and documentation, and ideally a desire to be multi-skilled
  • Self-motivated and capable of working with limited supervision, pro-actively reporting on status and issues
  • Prefer face to face communication over electronic media
  • Good coaching and mentoring skills
  • Good verbal and written communication skills
  • Good project management skills
  • Good time-management skills with the ability to be depended on by colleagues
  • Capable of working to both tactical and strategic timescales, prioritising effectively
  • Consistently seeks to raise standards through experimentation and the adoption of new tools and processes


  • Salesforce certifications
  • Service Cloud experience
  • Sales Cloud experience
  • Visualforce & Apex Development


  • Lightning experience
  • Marketing Cloud experience
  • Salesforce Integrations

If you are passionate, hardworking and thrive in a collaborative and fast paced environment then please apply with the below:

  • CV with dates of employment
  • Cover letter
  • Salary details
  • Notice period
At MATCHESFASHION we believe that everyone has a part to play. We are committed to building a working environment with a balanced and inclusive culture. We want people to be themselves and be inspired to do their best work. We value difference and it is key in driving innovation – and innovation is the magic which gives us our advantage as a brand.