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The Shard

What the role is

The Network Manager will be responsible for all support and projects relating directly to the WiFi, LAN and WAN services as well as firewalls and any other communications or network systems across all of MATCHESFASHION.COM sites. The Network Manager will manage all resources, ascertain what resources and partners are required to fully support the business systems and to deliver all required technical services to agreed SLA’s and KPI’s to meet the growing demands of all MATCHESFASHION.COM.


What you’ll be doing

  • Work closely with other technical teams to ensure systems are fit for purpose in order to supply expected functionality and service quality
  • Design, implement and maintain all network services to ensure maximum performance and efficiency at all times
  • To work closely with the Information Security Team in order to maintain the highest levels of security at all times
  • To manage Network analysts and to ensure the delivery of premium service at all times as well as to ensure all team members are developed and trained
  • To manage and maintain all logs and to ensure these are available on a dedicated solution
  • To maintain all systems software and firmware to the latest level and to backup configs
  • Control access to network services
  • Manage and maintain licensing and maintenance for all devices
  • Documenting systems and building knowledge articles for all systems and solutions

About you

  • You will have lead a Network Team ideally in a retail organisation for a minimum of 3 years
  • You will ideally be familiar with retail and ecommerce systems
  • You will be a technical hands-on leader familiar with all network systems and keep up to date with current technologies
  • You will be familiar with cloud technology and how to ensure the maximum efficiency between cloud and on-premise services
  • You will be strong with the design and implementation of Wide Area Networks including SD-WAN ideally with Fortinet and Cisco Meraki solutions
  • You will deliver a premium service against strict SLA’s
  • You will be a collaborator and work closely with other technical teams as well as business stakeholders at all levels
  • You will have experience working with and managing suppliers
  • You will be able to demonstrate a strong aptitude for planning and delivering projects of all sizes in a global environment
  • You will be able to build and deliver proposals along with Technical Architecture documents to support ideas, projects and changes

If you are passionate, hardworking and thrive in a collaborative and fast paced environment then please apply with the below:

  • CV with dates of employment
  • Cover letter
  • Salary details
  • Notice period
At MATCHESFASHION we believe that everyone has a part to play. We are committed to building a working environment with a balanced and inclusive culture. We want people to be themselves and be inspired to do their best work. We value difference and it is key in driving innovation – and innovation is the magic which gives us our advantage as a brand.