NOTATION BASED ON THE ACT ON SPECIFIED COMMERCIAL TRANSACTIONS
Seller
Matchesfashion Limited
Address: Level 7 The Shard, 32 London Bridge Street, London, England, SE1 9SG
Representative
Paolo De Cesare (CEO)
Selling price
A selling price is displayed separately for each item.
A selling price displayed at a product page includes sales tax, value-added tax (VAT), and custom duties. Delivery charges and any handling fees are not included.
The price displayed to you at the checkout is the price you pay.
Delivery charges
Delivery charge: ¥ 2,000 (JPY) per order
Free delivery on all orders over ¥ 30,000 (JPY)
Delivery times
After the confirmation of the order, the delivery time to Japan will be between 3 - 5 working days. Estimated delivery times are to be used as a guide only. MATCHESFASHION cannot take responsibility for delays owing to customs clearance or payment issues
Payment methods
We accept the following major credit cards: American Express, Visa, Mastercard, Discover, Diners Club, JCB, Union Pay. For customers in France, we accept Cartes Bancaires (Euros only). We also accept Paypal and Alipay.
Time of payment
Whether you use a credit card, PayPal, or Alipay, it will be a prepayment.
Returns
Customer satisfaction is always our top priority, and as such we handle each query on an individual basis to the best of our ability. While we hope that you are delighted with your order, if you are not perfectly satisfied with your goods we will happily offer you a full refund. Please read our return policy carefully to ensure you can proceed with your request as quickly as possible.
You have 28 days from receipt of order to request your returns number, which will be displayed online and emailed to you. You will receive your returns number by email. Unsuitable items must then be returned within 14 days of receiving your returns number. Return outside this window may be accepted at our discretion.
